I HAVE NOT RECEIVED ANY CONFIRMATION MAIL, STILL HAS MY ORDER BEEN PROCESSED WITHOUT ANY PROBLEM?

If the payment (method) that you used to give your order was charged, your order has been processed regardless of confirmation mail. However, you can still find your confirmation mail. To find it, you should check your spam mail folder. In addition to this, you can check your mail address to make sure that it is correct. If you still haven’t received it after this checkings you can write us at info@artucky.com.

Can I revise the products I ordered?

What about Cancelation? Can I Cancel My Order?

Can I change my shipping/delivery address?

In which countries do you deliver?

How soon will my order arrive?

Can I Track My Shipment, If yes, How?

In which Case Can I make An Exchange?

How Can I Make a Return or Exchange?

What is the Cost of a Return or Exchange?

How and When Will i Receive My Return or Exchange?